Contact Us
We are available 24 hours a day, seven days a week, across Christchurch and Canterbury. Whether you need a routine carpet clean booked for next week or emergency water extraction right now, the fastest way to reach us is by phone.
How to reach us
- Phone: (022) 159-8877 – answered 24/7, including weekends and public holidays
- Email: info@fibreprocarpetcleaning.co.nz
- Quote form: the form on this page, which reaches us immediately
- Service area: Christchurch, Selwyn, Waimakariri and Mid Canterbury
What happens after you get in touch
- We ask a few questions about the property, the flooring and what you are dealing with.
- You get a clear estimate. No call-out fee to quote, and no hidden extras added afterwards.
- We book a time that suits you, including evenings and weekends.
- On the day we inspect the flooring first and confirm the approach before starting.
- If anything is not right afterwards, we come back. That is what the satisfaction guarantee means.
Emergency water damage
If you have flooding or a burst pipe, call rather than email. Water damage worsens by the hour: carpet backing begins delaminating within about a day, and mould can establish in underlay within two to three. Getting extraction started quickly is the single biggest factor in whether flooring can be saved.
Opening hours
Monday to Sunday, 24 hours. We do not operate a call-back queue for emergencies.
Frequently Asked Questions
How quickly can you come out?
For booked work we usually offer next-day availability. For emergency water damage we operate 24/7 and get on site as fast as we safely can.
Do you charge to quote?
No. Quotes are free with no call-out fee, and there are no extras added after the job.
Which areas do you cover?
Greater Christchurch, Selwyn District, North Canterbury and Mid Canterbury. There is no travel surcharge inside our standard service area.
Book Your Appointment
Tell us about your Christchurch home or business and we will come back with a fast, transparent estimate. No hidden fees, no obligation.
