Pet Stain Removal
Pet accidents do not stop at the carpet surface. Urine soaks through the backing into the underlay and often into the floor beneath, and as it dries it forms uric acid crystals that reactivate every time the humidity rises. That is why a stain you cleaned last month smells again on the first damp Christchurch morning.
What is included
- UV inspection to map the full extent of contamination
- Sub-surface injection where urine has reached the underlay
- Bio-enzymatic treatment that digests the uric acid crystals
- Extraction and neutral rinse
- Deodorising and, where needed, sealing
- Honest assessment if underlay replacement is the only real fix
Why this matters in Christchurch
Masking odour with fragrance is the common shortcut and it never lasts. Enzymes actually consume the material creating the smell, which is the only approach that holds up over time. We will tell you plainly when contamination has gone too far for cleaning to solve.
How we do it
- We darken the room and use UV to find every affected area, including the ones nobody knew about.
- Light surface stains are treated topically; deeper contamination is injected so treatment reaches the underlay.
- The enzyme is given proper dwell time. Rushing this step is why most treatments fail.
- We extract, rinse to neutral pH and deodorise.
- You get an honest verdict. If the underlay is saturated beyond saving, we say so rather than take your money twice.
Book Pet Stain Removal in Christchurch
We are available 24 hours a day across Christchurch and Canterbury. Call (022) 159-8877 or send the form below and we will come back to you with a free, no-obligation quote.
Other services we offer in Christchurch
Low Moisture Cleaning
Encapsulation cleaning with minimal drying time, ideal for offices and high-traffic areas that cannot close.
Flood Restoration & Water Extraction
Fast-response water removal, drying and restoration after leaks, burst pipes or flooding, available 24/7 across Canterbury.
End of Tenancy Cleaning
Bond cleans that meet landlord and property manager standards, covering carpets, floors and the full property.
Hard Floor Cleaning
Safe, streak-free cleaning and restoration for timber, laminate, vinyl and tile floors.
Commercial & Residential Services
Flexible after-hours carpet cleaning for offices, retail, rentals and property portfolios across Christchurch.
Odour Elimination & Deodorizing
Neutralises smoke, damp, pet and cooking odours at the source with safe, long-lasting solutions rather than masking them.
Frequently Asked Questions
Can you remove old pet urine that has soaked into the underlay?
Often yes. We use a UV light to find the full extent of the contamination, then apply a bio-enzymatic treatment that breaks down the uric acid crystals rather than masking them. Severe underlay saturation may need the underlay replaced, and we will tell you honestly if that is the case.
Is pet stain treatment safe around my animals?
Yes. The enzymatic products we use are non-toxic and pet-safe once dry. We normally suggest keeping pets off the treated area for four to six hours, which is simply the drying time.
Why does the smell come back a few days after cleaning?
That usually means the source was never fully neutralised, only diluted. Uric acid crystals reactivate with humidity. Our treatment targets the crystals themselves, which is why the odour does not return.
Book Your Appointment
Tell us about your Christchurch home or business and we will come back with a fast, transparent estimate. No hidden fees, no obligation.
